London Flavour – Terms of Service

Last updated: March 9, 2026

Welcome to London Flavour Company. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by London Flavour Company. Throughout the site, the terms “we”, “us”, and “our” refer to London Flavour Company.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Online Store Terms

By using our site, you confirm that:

• You are at least 18 years old
• You are using the site for lawful purposes
• You will not use our products for any illegal or unauthorised purpose

Any breach of these Terms will result in immediate termination of your access to our Services.

3. Product Information

We produce small‑batch spice blends and related products.
We make every effort to display accurate product descriptions, ingredients, allergens, and images.

However, we cannot guarantee that:

• Colours on your device display exactly match the product
• Minor variations in texture or appearance will not occur due to natural ingredients

All products are subject to availability.

4. Pricing & Payment

Prices are listed in GBP and may change without notice.
We reserve the right to:

• Modify or discontinue products
• Update pricing
• Limit quantities

Payments are processed securely through approved third‑party providers.

5. Shipping & Delivery

Shipping times are estimates and may vary due to courier delays or external factors.
Once an order has been dispatched, we cannot change the delivery address.

Full details can be found in our Shipping Policy (available upon request).

6. Returns & Refunds

Because our products are food items, we cannot accept returns of opened packages for safety reasons.

We offer refunds or replacements for:

• Damaged items
• Incorrect items
• Faulty items
• Quality concerns

Requests must be made within 14 days of receiving your order.
Full details are available in our Return & Refund Policy.

7. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse any order placed with us, including orders that appear suspicious or fraudulent.

8. Optional Tools & Third‑Party Services

We may provide access to third‑party tools or services (such as payment processors or delivery partners).
We are not responsible for:

• Their content
• Their performance
• Their terms and policies

You use third‑party services at your own risk.

9. Intellectual Property

All content on this site—including branding, product names, images, text, and graphics—is the property of London Flavour and protected by copyright law.

You may not reproduce, copy, sell, or exploit any part of the Service without written permission.

10. Prohibited Uses

You are prohibited from using the site or its content to:

• Violate laws or regulations
• Harass, abuse, or harm others
• Upload viruses or malicious code
• Interfere with security features
• Collect personal information unlawfully

We reserve the right to terminate your use of the Service for violating any prohibited use.

11. Limitation of Liability

London Flavour is not liable for:

• Delays or delivery issues caused by third‑party couriers
• Allergic reactions where allergens are clearly disclosed
• Losses arising from misuse of our products
• Indirect or consequential damages

Your use of our products and website is at your own risk.

12. Changes to Terms

We may update these Terms at any time.
The most current version will always be posted on this page.

Continued use of the site after changes means you accept the updated Terms.

13. Contact Information

Questions about the Terms of Service should be sent to:

📧 londonflavourcompany@gmail.com